EV Grid Solutions LLC

Last Updated: June 26, 2025

1. Introduction

EV Grid Solutions LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide when you visit our website at https://evgridsolutions.com (the “Site”) or submit an inquiry through our contact form.

We are headquartered in Connecticut, United States, and primarily serve property owners across U.S. states. By using our Site and submitting information through our forms, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us through our two-step contact form. The information collected includes:

Step 1 — Contact Information

• First Name and Last Name
• Email Address
• Phone Number
• Company Name
• Job Title (optional)
• Property Type (e.g., Residential, Commercial)
• Consent to receive SMS marketing and promotional communications

Step 2 — Property Information

• Property Address
• City
• Zip Code
• State
• Utility documents (uploaded files)
• Additional message or notes

We do not collect sensitive personal information such as Social Security Numbers, financial account details, or government-issued identification numbers through our forms.

3. How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your inquiries and provide you with information about our EV charging and energy solutions
• To assess your property for EV charging installation eligibility and energy-saving recommendations
• To submit applications and supporting documentation to federal and state government agencies on your behalf in connection with grant funding programs for EV installations
• To send you marketing and promotional communications via email or SMS, where you have provided your consent
• To manage our customer relationship management (CRM) system and maintain accurate records
• To comply with applicable laws, regulations, and legal obligations
• To improve our services and website user experience

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Government Agencies

We share your personal information, including property details and uploaded utility documents, with U.S. federal and state government entities for the purpose of securing grant funding for EV charging installations at your property. This sharing is done with your knowledge as part of the service you request from us.

Service Providers

We work with trusted third-party vendors who assist us in operating our business, including:

• CRM platform providers (for storing and managing your contact and property information)
• Email marketing platforms (for sending communications you have opted into)
• SMS marketing providers (for sending text messages where you have provided consent)
• Website hosting and analytics providers

These service providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

Legal Requirements

We may disclose your information where required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of EV Grid Solutions LLC, our customers, or others.

5. SMS Marketing Communications

By checking the consent box on our contact form, you agree to receive marketing and promotional text messages (SMS) from EV Grid Solutions LLC. Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message we send you. For assistance, reply HELP or contact us at the details provided in Section 10. Opting out of SMS communications will not affect your ability to receive other services from us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely within our CRM system, which employs industry-standard security practices.

However, no method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• The right to know what personal information we collect, use, and share
• The right to access a copy of your personal information
• The right to correct inaccurate personal information
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of SMS and email marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). Connecticut residents may have rights under the Connecticut Data Privacy Act (CTDPA). To exercise any of these rights, please contact us using the information in Section 10.

We will respond to verifiable requests within the timeframes required by applicable law and will not discriminate against you for exercising your privacy rights.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our Site.

We may use third-party analytics tools (such as Google Analytics) to understand how visitors interact with our Site. These tools may collect information such as your IP address, browser type, and pages visited. This information is used in aggregate form to improve our Site.

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.

Your continued use of our Site or services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

EV Grid Solutions LLC

Connecticut, United States

Phone: 347-585-7996

Email: Info@evgridsolutions.com

Website: https://evgridsolutions.com

We are committed to resolving any privacy concerns you may have and will respond to your inquiry promptly.